Terms of service
Last updated: September 10, 2026
Welcome to KT-ANG. These Terms of Service govern your use of the KT-ANG website and your purchase of products from our store.
By accessing or using our website, you agree to these Terms of Service.
1. Online store
KT-ANG operates an online store offering made-to-order products.
Our products are produced and fulfilled through third-party production and fulfillment partners.
You agree to use our website only for lawful purposes and in accordance with these Terms.
2. Product information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.
However, product colors may appear differently depending on your device, screen settings, or other factors.
We reserve the right to correct errors, update product information, or change product availability at any time.
3. Orders
When you place an order through our website, you agree to provide accurate and complete information necessary to process and deliver your order.
We reserve the right to refuse or cancel an order when necessary, including in cases involving suspected fraud, incorrect pricing or product information, unavailable products, or other legitimate operational reasons.
If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.
4. Pricing and payment
All prices displayed on our website are subject to change without notice.
The applicable price is the price displayed at the time the order is placed.
Shipping charges and any applicable taxes or additional charges will be displayed during checkout where applicable.
Payment processing may be handled by third-party payment providers. KT-ANG does not store complete payment card information on its own servers.
5. Made-to-order products
Our products are made to order.
Because products are produced specifically for individual orders, we generally do not accept returns or exchanges for wrong size, wrong color, change of mind, or personal preference.
For damaged, defective, or incorrect products, please refer to our Refund & Return Policy.
6. Shipping and delivery
Orders are produced and shipped through third-party fulfillment partners.
For information about processing times, shipping methods, estimated delivery times, international orders, and shipping delays, please see our Shipping Policy.
7. Refunds and returns
Our Refund & Return Policy explains when refunds, replacements, returns, or other resolutions may be available.
By placing an order, you acknowledge and agree to the terms described in our Refund & Return Policy.
8. Intellectual property
Unless otherwise stated, the content of this website, including text, graphics, logos, product presentation, and other materials, is owned by or licensed to KT-ANG and may not be copied, reproduced, distributed, or used without permission.
9. Third-party services
Our store may use third-party services to provide payment processing, product production, fulfillment, shipping, analytics, or other services necessary to operate the store.
These third-party services may have their own terms and policies.
10. Privacy
Your use of our website is also subject to our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and protect personal information.
11. Limitation of liability
To the extent permitted by applicable law, KT-ANG shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
12. Changes to these Terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
13. Contact information
If you have questions about these Terms of Service, please contact:
KT-ANG
Email: support@kt-ang.com
Address: 73/5A4, Đường 49, Phường Hiệp Bình Chánh, TP Thủ Đức, Ho Chi Minh 700000, Vietnam